Problem with My Order

If you have received your order and need to report a problem with the order, i.e. incorrect item(s) shipped, missing item(s) or defective/damaged merchandise please complete the information form below.

All claims MUST be made within 7 calendar days of receipt of order.

As soon as we review the information, we will send you an Email with detailed instructions regarding the resolution of the problem. Please allow 24-48 hours for processing.

We take great pride in providing excellent customer service and your satisfaction is very important to us. We sincerely apologize for any inconvenience.

Please complete the information below then click the 'Submit' button.


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Additional Contact Information:

Pennywise Learning, Inc.
3549 Foster Road
Gowanda, NY 14070
United States

Phone: 716-532-1888
FAX: 716-532-5697
Order Line Only: 1-800-482-2889

If live operator does not answer, please leave a message. Voicemail is checked regularly. Your call will normally be returned within 24 hours (excluding weekends and holidays).